FedEx has a policy where they will attempt to deliver to you three times before holding your package at a nearby facility. Typically, they can only hold packages for up to 5 business days. If you are not home to sign for your package on all three attempts, you will need to contact your local FedEx facility to see if they have your package, or if they are returning to sender. If you contact them within that 5 day "hold" window - you can go to the facility to sign and pick up your package! Due to the high volume of shipments we handle daily we are not able to adjust individual packages! And always be sure to reference your Tracking link when communicating about your package!