Logo
Submit a request
Sign in

Welcome to the NP help center!

search shadow
  1. Nocking Point
  2. Frequently Asked Questions

Menu

Frequently Asked Questions

You have questions - we have answers!

Shipping

  • I submitted an order. When will I get my tracking number?
  • How long does it usually take for orders to arrive?
  • How do I update my shipping address?
  • Can I Ship "Bubbly" Wine To Canada?
  • If I order wine does an adult need to sign for it in person when it’s delivered?
  • My shipment was damaged in transit - what next?
See all 10 articles

Membership

  • Can I choose my preferred roast in my Coffee Club Membership?
  • Can I pause my membership?
  • Why is sales tax added to my club order?
  • How do I refer a friend?

Purchasing Merchandise Online

  • I ordered a shirt and it doesn’t fit. Can I exchange it for another size?
  • I want a shirt but I’m not sure which size to order. Help!

Other

  • I just bought some wine. Can Stephen sign my bottle?

Copyright © Nocking Point . All Rights Reserved.

Powered by Zendesk